Last weekend I was at a conference where the topic was Innovation. It was an interesting area to consider as a Director and even more challenging was its application. How do you encourage and develop innovative thinking in your organisation? It’s an even bigger challenge for most of the attendees as the organisations were largely associations and Not for Profit’s who usually aren’t well funded and often run by volunteers. So what were some of the suggestions and how could this be applied in the healthcare space ?
Spend time brainstorming issues
Often with packed agenda’s in a meeting its hard to find time to solve problems creatively. Allowing time on every agenda to brainstorm a problem allows for discussion of other options and possibly new insights. It also creates an environment where people don’t feel they have to stick to the status quo – the dreaded “that’s the way we have always done it”!!
Encourage feedback from the quiet participants
Not everyone is happy to provide input quickly and succinctly in a meeting. Asking everyone around a table to express a viewpoint on a subject provides a forum to open up the discussion. Ideally don’t just start with the same person but mix it up.
Be open to having meetings in different locations or even bringing in external parties to present different views. The energy of meeting in a coffee bar can be a lot livelier than a set meeting room. Even changing rooms on a regular basis can be a good protocol just make sure everyone has enough space to be comfortable and can move around.
So how can we apply this in healthcare? Specifically how could I apply this in my practice?
Staying current with new developments is really critical and one of the reasons I am constantly looking at seminars or workshops. How can I get people better faster? For example I had always found treating Candida with a diet and specific homeopathics quite difficult and slow. Anti-candida diets are basically no wheat, no dairy, no yeast and no fun! On the basis of a recommendation at a workshop I tried using a berberiene based herbal product and found my results were significantly quicker and much easier for clients to maintain. My strategy is to look for the innovators and pick the eyes out of their treatment protocols.
In terms of meeting differently I would occasionally run workshops and I really enjoy the energy of working with a group and the networking that often results. This is now on my agenda with a permanent focus on education around existing programs but also continuing some of my successful workshops. Using this format is also a good way to keep costs down. A 2 hour workshop at $49 is a great addition to a treatment program and also keeps costs down and makes healthcare more affordable. Maybe another alternative is to start recording the sessions and make them available to clients as an easier way to work with me.
The reality of innovation is much more difficult to grasp than the concept. Often in practice I see clients who are stuck in a situation and think they have no options. As soon as you start to see stress levels come down its amazing how possibilities open up. For practitioners I think its a question of staying current and adopting strategies that work well for them and how they practice.
Christine Pope is based at Elemental Health at St Ives and is available for consultations on Tuesdays and Wednesdays. Appointments can be made online (very innovative!!) at http://www.elementalhealth.net.au or by calling 02 8084 0081.